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Master ServiceNow Skill with RizeX Labs
A structured, step-by-step roadmap designed to take you from beginner to job-ready with real-time projects and placement support.
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Who is this program for?
Freshers & Recent Graduates
0–2 Years Experience
Start your career in IT with a structured roadmap. Learn ServiceNow from scratch and build real-world projects to become job-ready.
Career Switchers (Non-IT to IT)
No Coding Required
Transition into high-demand tech roles without coding background. We guide you step-by-step from basics to real job skills.
Support Engineers & IT Professionals
Career Growth Path
Upgrade your career from support roles to high-paying ServiceNow Developer or Admin positions with hands-on implementation skills.
Admins & Developers Upskilling
Advance Your Skills
Enhance your existing skills with ServiceNow development, integrations, and real-time projects to unlock better opportunities.
Why Choose RizeX Labs for ServiceNow Training
Industry-focused training designed to make you job-ready — not just certified.
Admin & Platform Setup
Master ServiceNow fundamentals, and user-role management to build a strong platform foundation.
ITSM (Core Module)
Learn incident, problem, and change management with complete lifecycle workflows used in real IT environments.
Development & Scripting
Integrations (APIs)
Integrate ServiceNow with external systems using REST/SOAP APIs and real-time data exchange.
CMDB & Discovery
HRSD Module
Automation & Workflows
Real-Time Projects
⭐ 4.8/5 Rating
👨💻 3000+ Active Students
💼 250+ Hiring Partners
Detailed Course Curriculum
Module 1: Platform Fundamentals & Setup
- Introduction to Cloud Computing (SaaS, PaaS, Public/Private Cloud)
- Benefits of Cloud Computing
- ServiceNow Overview, Features, Objectives
- ServiceNow Lifecycle, Architecture & Market Trends
- ServiceNow Versions & Prerequisites
- PDI Account Creation & Instance Setup
- Admin Password Reset & Instance Access
- Use of stats.do
- Introduction to User Administration
- Creating Users, Groups, Roles
- End User vs ITIL User vs Admin
- Company & Department Setup
Module 2: ITSM (Core ServiceNow Module)
- Introduction to ITSM & real-world use
- Incident Management Lifecycle & State Model
- Problem Management Lifecycle & Root Cause Analysis
- Linking Incidents with Problems
- Knowledge Articles in Problem Management
- Change Management Lifecycle
- Types of Changes (Standard, Emergency, Normal)
- Risk Assessment & Change Workflows
- Knowledge Management Lifecycle
- Knowledge Base Creation & Article Publishing
- Knowledge Workflow (Approval, Instant Publish, Retire)
- Knowledge Integration with Incident & Portal
Module 3: Data Model, Forms & Platform Configuration
- Tables (OOB, Custom, Extended, Referenced)
- Schema Map & Task Table
- Creating & Deleting Custom Tables
- Dictionary Entries & Dictionary Override
- Decision Tables & Remote Tables
- Forms (Layout, Sections, Personalization)
- Field Properties & Annotations
- Dot Walking
- Lists, Filters, Condition Builder
- Breadcrumbs, Context Menus
- List Controls, Layout, Calculations
- Formatters & Process Flow Formatter
Module 4: Scripting & Development
- Client Scripts (onLoad, onChange, onSubmit, onCellEdit)
- Catalog Client Scripts
- Script Includes & GlideAjax
- Glide APIs (GlideRecord, GlideForm, GlideUser, GlideSession, GlideDate, etc.)
- Business Rules (Sync, Async, Display, Query)
- Preventing Recursive Rules
- UI Actions (Client & Server)
- UI Pages & UI Macros
- gsftSubmit usage
- Fix Scripts
Module 5: Automation, Workflow & Platform Logic
- UI Policies & Data Policies
- Data Lookup Rules & Assignment Rules
- Flow Designer (Flows, Actions, Subflows, Triggers, Data Pills)
- Workflow Editor & Activities
- Scheduled Jobs
- Script Actions
- Service Catalog (Catalog Items, Variables, Record Producers)
- Order Guides & Cascade Variables
- Record Producers & Workflow Integration
- Service Level Management (SLA, OLA, UC)
- SLA Tracking & Configuration
Module 6: Integrations, Data Handling & Reporting
- Import Sets & Transform Maps
- Data Sources (External systems, Oracle, OIDC)
- Coalesce & Data Transformation Scripts
- REST API Integrations (Outbound)
- SOAP API Integrations
- Inbound APIs (Table API, Import Set API, Scripted REST API)
- JSON & XML handling
- Email Notifications & Templates
- Inbound Email Actions
- Reports (Types, Creation, Scheduling)
- Dashboards & Data Visualization
Module 7: Advanced Modules (CMDB, Discovery & HRSD)
CMDB & Discovery
- CMDB Fundamentals (CI, Relationships, Data Model)
- CMDB vs Asset Management
- Identification & Reconciliation Engine (IRE)
- CMDB Health, Governance & Data Quality
- MID Server (Installation, Configuration, Troubleshooting)
- Discovery (Infrastructure, Server, Network, Database)
- Cloud Discovery (AWS, Azure, GCP)
- Service Mapping & Dependency Mapping
- Impact Analysis
HRSD (Human Resource Service Delivery)
- HRSD Architecture & Setup
- HR Profiles & Employee Data Management
- HR Workspace & Case Handling
- HR Case Lifecycle & Assignment Rules
- HR Knowledge Management
- Employee Service Center (Portal)
- Lifecycle Events (Onboarding, Offboarding)
- HR Workflows & Automation
- HR Reports & Dashboards
- HRSD Best Practices (Security, Governance, Privacy)
Hands-On Learning Approach
Learn by doing with a structured, practical approach designed to help you understand concepts deeply and apply them effectively.
- Practical, concept-driven learning approach
- Guided exercises and implementation-focused sessions
- Industry-aligned use cases and scenarios
- Structured learning with step-by-step guidance
- Trusted by 3000+ Learners
Incident Management System
Change Approval Workflow
Service Catalog Application
Create catalog items, request flows, and user-friendly service portals.
HR Case Management System
API Integration Use Case
CMDB & Discovery learnings
Choose the Right ServiceNow Training Path for Your Career
Compare program features, duration, and outcomes to select the track that matches your experience level and career goals.
Feature
ServiceNow Essential Training
ServiceNow Pro Training
Job Ready Bootcamp
Mode
Online Training
Online / Offline Training
Offline Bootcamp
Duration
2.5 Months
3.5 Months
7 Months
Daily Training
1-2 Hours
1-2 Hours
3-8 Hours Daily
Fees
₹ 39,000/-
₹ 45,000/-
₹ 60,000/-
ServiceNow Admin
✅
✅
✅
JavaScript Basics
✅
✅
✅
ServiceNow Development
✅
✅
✅
Integrations
✅
✅
✅
ITSM Implementation
✅
✅
✅
CMDB Implementation
❌
✅
✅
HRSD Implementation
❌
✅
✅
Now Assist
❌
❌
✅
GRC Implementation (Self Paced)
❌
❌
✅
Recordings of Live Training
✅
✅
✅
Realtime Task Based Learning
✅
✅
✅
Admin Mini Projects Tasks
✅
✅
✅
Development Mini Project Tasks
✅
✅
✅
Resume Building Session
✅
✅
✅
Access to the Job Alerts
✅
✅
✅
Mock Interviews
3 Mock Interviews
3 Mock Interviews
Unlimited Mock
Access to the Labs
❌
❌
✅
Live Communication Classes
❌
❌
✅
Live Softskills
❌
❌
✅
Presentation Classes
❌
❌
✅
Work on Live Project
❌
❌
✅
Become Part of Bench
❌
✅
✅
Office Style Work Grooming
❌
❌
✅
Feature
Essential Training
ServiceNow Pro Training
Job Ready Training
Mode
Online Training
Online/ Offline Training
100% Offline Mode
Duration
2.5 Months
3.5 Months
7 Months
Daily Training
1-2 Hours Daily
1-2 Hours Daily
3-8 Hours Daily
Fees
₹ 39,000/-
₹ 45,000/-
60,000/-
ServiceNow Admin
✅
✅
✅
JavaScript
✅
✅
✅
ServiceNow Scripting
✅
✅
✅
Integrations
✅
✅
✅
ITSM
✅
✅
✅
CMDB
❌
✅
✅
HRSD
❌
✅
✅
Now Assist
❌
❌
✅
GRC (SP)
❌
❌
✅
Recordings of Live Class
✅
✅
✅
Realtime Tasks
✅
✅
✅
Admin mini Projects
✅
✅
✅
Dev mini Projects
✅
✅
✅
Resume Building
✅
✅
✅
Access to Job Alerts
✅
✅
✅
Mock Interviews
3 Mocks
3 Mocks
Unlimited Mocks
Lab Access
❌
❌
✅
Communication Classes
❌
❌
✅
Softskill Classes
❌
❌
✅
Presentation Classes
❌
❌
✅
Live Project Work
❌
❌
✅
Be on our bench
❌
❌
✅
Office Work Grooming
❌
❌
✅
What You’ll Achieve After This Program
Job-Ready Skills
Interview Confidence
Salary Growth
Real Project Experience
Resume & LinkedIn
Long-Term Career
Real Students. Real Results.
#NonITBackground
#Salesforce
#Fresher
Bhavesh Kadu
Coming from a non-IT background, I had zero confidence. RizeX Labs guided me step-by-step, and I landed my first Salesforce job in just 4 months.
#CareerGap
#ServiceNow
#Fresher
Rohini Juwar
#CareerGap
#Salesforce
#Tech
Rajat Modi
#ServiceNow
#Fresher
#Tech
Sachin Suroji
Frequently Asked Questions
You will be able to work as a ServiceNow Administrator and Developer, handle real-time ITSM workflows, build applications, automate processes, and confidently attend interviews with hands-on project experience.
Yes. The course starts from fundamentals and gradually moves to advanced topics like scripting, integrations, and real-time use cases, making it beginner-friendly.
This course covers both:
- Admin → Configuration, forms, workflows
- Developer → Scripting, integrations, custom apps
You’ll be trained for hybrid roles which are in high demand.
Yes. You will work on real-time projects based on ITSM use cases, automation, and enterprise scenarios to gain practical experience.
Yes. We provide structured placement support including resume building, mock interviews, and guidance until you are job-ready. However, job selection depends on your performance and preparation.
Freshers can expect ₹4–8 LPA, while experienced professionals switching to ServiceNow can achieve significant salary hikes depending on their background and skills.
Our learners are placed in top service-based companies, product companies, and startups across Salesforce, ServiceNow, and cloud tech domains.
Our learners are placed in top service-based companies, product companies, and startups across Salesforce, ServiceNow, and cloud tech domains.
We provide dedicated placement assistance, including resume building, mock interviews, and interview opportunities with hiring partners. While we don’t guarantee jobs, we ensure you are fully job-ready and interview-ready.
Yes. We offer flexible schedules (online + offline) so working professionals can easily manage learning along with their job.
Yes. We guide you in preparing for industry-recognized certifications and help you build a strong profile for job opportunities.
Simply click on “Talk to Career Expert” or fill out the inquiry form. Our team will guide you with the right career path based on your goals.
Typically 3–4 months with consistent practice, including training + project + interview preparation.
Yes. You’ll get complete guidance including resume building, LinkedIn optimization, mock interviews, and real interview scenarios.
Yes. Classes are scheduled in a flexible format with recordings available, so you can learn at your own pace.
Yes, you will get lifetime access to all course materials including recordings, notes, and practice content.
The course duration is approximately 3.5 months including training, assignments, and project work.
- Focus on real-time projects
- Admin + Developer combined training
- Interview-focused approach
- Dedicated mentorship
- Career guidance + placement preparation
Yes. You will work on real scenarios, assignments, and guided projects to ensure practical understanding.
Yes. We guide you on certification paths, exam patterns, and preparation strategies.
You will get:
- Mentor support
- Doubt-solving sessions
- Community access
- Career guidance
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