What’s New in Spring ’26 for OmniStudio? A Complete Guide to the Latest Features

The Salesforce Spring ’26 release brings a wave of exciting enhancements to OmniStudio, empowering businesses to create even more powerful, user-friendly, and accessible customer experiences. Whether you’re a Salesforce developer, administrator, or architect, understanding these updates is crucial for maximizing your organization’s investment in the platform.

At RizeX Labs, we’re committed to helping businesses navigate Salesforce innovations and implement solutions that drive real results. In this comprehensive guide, we’ll walk you through everything you need to know about the Spring ’26 OmniStudio release—from deployment improvements to accessibility enhancements—and explore how these updates can transform your business operations.

What is OmniStudio?

OmniStudio is Salesforce’s industry-specific suite of tools designed to help businesses create guided, industry-tailored experiences for both customers and employees. Originally part of the Vlocity acquisition, OmniStudio has become an integral component of Salesforce Industries, providing low-code/declarative tools that accelerate digital transformation across various sectors including healthcare, financial services, communications, media, and public sector.

Core Components of OmniStudio

OmniStudio comprises several interconnected tools, each serving a specific purpose:

• OmniScripts: Guided processes that lead users through complex business workflows with step-by-step navigation
• FlexCards: Contextual, data-driven cards that display information and actions in a visually appealing, responsive format
• Integration Procedures: Server-side processing tools that orchestrate data from multiple sources
• DataRaptors: Data manipulation tools for extracting, transforming, and loading data between Salesforce and external systems
• Expression Sets and Decision Matrices: Business rule engines for complex decision-making logic
• Calculation Procedures and Matrices: Tools for performing complex calculations and pricing scenarios

Why OmniStudio Matters

In today’s digital-first landscape, businesses need to deliver seamless, personalized experiences across multiple channels. OmniStudio enables organizations to:

• Reduce development time by up to 70% compared to traditional coding approaches
• Create consistent user experiences across web, mobile, and agent-facing applications
• Maintain industry-specific best practices through pre-built templates
• Enable business users and admins to contribute to solution development
• Adapt quickly to changing business requirements without extensive code refactoring

Now that we’ve established the foundation, let’s explore what’s new in Spring ’26.

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Spring ’26 Release Overview

The Spring ’26 release for OmniStudio represents Salesforce’s continued commitment to improving developer productivity, user experience, and enterprise-grade functionality. This release focuses on four key pillars:

1. Developer Experience: Streamlined deployment processes and enhanced testing capabilities
2. User Experience: Improved accessibility and interface enhancements
3. Data Management: Advanced data mapping and transformation capabilities
4. Enterprise Readiness: Better governance, monitoring, and performance optimization

These updates aren’t just incremental improvements—they represent significant leaps forward in making OmniStudio more powerful, accessible, and enterprise-ready.

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Key Features and Updates in Spring ’26

Let’s examine each major update in detail, exploring both the technical implementation and practical applications.

1. Enhanced Deployment Improvements

What’s New?

Spring ’26 introduces significant enhancements to the OmniStudio deployment process, addressing one of the most common pain points for development teams managing multi-org environments.

Key Enhancements:

• Selective Component Deployment: Deploy individual OmniStudio components without requiring full package deployment
• Deployment Dependency Mapping: Automated visualization of dependencies between OmniStudio components
• Rollback Capabilities: One-click rollback for failed deployments with automated state preservation
• Deployment Templates: Pre-configured deployment packages for common scenarios
• Cross-Org Deployment Validation: Pre-deployment validation that identifies potential conflicts before migration

Technical Deep Dive

Previously, deploying OmniStudio components between sandboxes and production environments required comprehensive package builds that included entire dependency chains. This approach often led to:

• Extended deployment windows
• Difficulty isolating specific changes
• Complex troubleshooting when deployments failed
• Risk of inadvertently overwriting unrelated components

The new selective deployment feature uses enhanced metadata analysis to identify only the essential dependencies for each component. For example, if you’ve updated a specific FlexCard, the system now identifies exactly which DataRaptors, Integration Procedures, or other assets must be included in the deployment package.

The rollback capability maintains deployment snapshots, allowing teams to quickly revert to previous states if issues arise. This is particularly valuable for production deployments where downtime must be minimized.

Practical Applications

Scenario: Your team has developed three new OmniScripts for different business processes. With the previous deployment approach, you’d need to package all three together or manage complex manual configurations.

Spring ’26 Solution: You can now deploy each OmniScript independently as they’re completed and tested, accelerating time-to-value and reducing risk by isolating changes.

2. Comprehensive UI Testing Framework

What’s New?

Spring ’26 introduces native UI testing capabilities for OmniStudio components, eliminating the need for third-party testing tools for basic automation scenarios.

Key Features:

• Visual Test Recording: Record user interactions to automatically generate test scripts
• Component-Level Test Assertions: Validate specific OmniStudio component behaviors and outputs
• Data-Driven Testing: Run tests with multiple data sets to validate various scenarios
• Integration with Salesforce CI/CD: Native integration with Salesforce DevOps Center and popular CI/CD tools
• Test Result Analytics: Comprehensive dashboards showing test coverage and failure patterns

Technical Deep Dive

The new testing framework is built on a component-aware architecture that understands OmniStudio’s unique structure. Unlike generic UI testing tools that interact with raw HTML elements, this framework recognizes OmniScript steps, FlexCard states, and Integration Procedure responses.

Test creators can now:

1. Record Interactions: Click through an OmniScript while the testing framework captures each step, input, and transition
2. Define Assertions: Specify expected outcomes at each step (e.g., “After entering ZIP code 90210, the state field should populate with ‘CA'”)
3. Parameterize Tests: Replace specific values with variables to test multiple scenarios
4. Schedule Execution: Run tests on a schedule or trigger them automatically before deployments

The framework includes intelligent wait handling for asynchronous operations, a common challenge in OmniStudio testing where Integration Procedures may have varying response times.

Practical Applications

Scenario: You’ve built a complex insurance quote OmniScript with 15 steps, multiple conditional branches, and integration with external rating engines.

Traditional Approach: Manual testing requires a QA team member to repeatedly walk through all possible paths, a time-consuming and error-prone process.

Spring ’26 Solution: Record test cases for each major path once, then automatically execute them before each deployment. The system validates that all calculations, data retrievals, and conditional logic continue working as expected, reducing testing time by 80% or more.

3. Advanced Accessibility Features

What’s New?

Accessibility is no longer optional—it’s a legal requirement in many jurisdictions and a moral imperative for inclusive design. Spring ’26 brings OmniStudio closer to full WCAG 2.1 AA compliance.

Key Enhancements:

• Screen Reader Optimization: Enhanced ARIA labels and semantic HTML structure throughout OmniStudio components
• Keyboard Navigation Improvements: Complete keyboard accessibility for all OmniScript elements and FlexCard interactions
• High Contrast Mode: Built-in support for high contrast themes without custom CSS
• Focus Indicators: Clear, visible focus indicators that meet WCAG contrast requirements
• Accessibility Linter: Real-time validation of accessibility issues during component design
• Automated Alt Text Suggestions: AI-powered suggestions for image alt text based on context

Technical Deep Dive

The accessibility improvements operate at multiple levels:

1. Foundation Layer: OmniStudio’s core rendering engine now generates more semantic HTML, using appropriate elements like <fieldset>, <legend>, and proper heading hierarchies instead of generic <div> containers.

2. Interaction Layer: All interactive elements can now be accessed and operated using keyboard alone, with logical tab ordering and standard keyboard shortcuts (Enter to submit, Escape to cancel, Arrow keys for navigation).

3. Communication Layer: Screen readers receive clear, contextual information about each element, its purpose, and its current state. For example, a FlexCard displaying account information announces: “Account summary card for ABC Corporation, active account, expires in 30 days” rather than just reading raw field values.

4. Design Layer: The accessibility linter runs in real-time as you build OmniScripts and FlexCards, flagging issues like:

• Insufficient color contrast ratios
• Missing form labels
• Images without alt text
• Inaccessible custom components

Practical Applications

Scenario: Your organization serves customers with diverse accessibility needs and must comply with ADA requirements.

Previous Challenge: Achieving WCAG compliance required extensive custom code, specialized testing, and ongoing maintenance as components changed.

Spring ’26 Solution: Build components using the enhanced designer, rely on built-in accessibility features, and use the accessibility linter to catch issues before deployment. The result is compliant, inclusive experiences that serve all users effectively—and defensibly demonstrate compliance in legal contexts.

4. Data Mapper Enhancements

What’s New?

DataRaptors receive significant upgrades in Spring ’26, making data transformation more powerful and easier to implement.

Key Features:

• Visual Data Transformation Designer: Drag-and-drop interface for complex data mappings
• Formula Builder: Excel-like formula syntax for data transformations
• Batch Processing Optimization: Improved performance for bulk data operations
• Error Handling Framework: Configurable error handling with retry logic and notification
• Data Validation Rules: Pre-transformation validation to ensure data quality
• Template Library: Pre-built transformation patterns for common scenarios

Technical Deep Dive

The visual Data Transformation Designer represents a paradigm shift in how developers work with DataRaptors. Previously, complex transformations required:

1. Creating formulas in text editors without visual feedback
2. Testing with actual data to see results
3. Iteratively debugging transformation logic
4. Documenting complex mapping logic for future maintenance

The new visual designer provides:

Real-Time Preview: See transformation results as you build, using sample data to validate logic immediately

Formula Builder: Access to 200+ built-in functions covering:

• String manipulation (concatenate, split, regex replace)
• Date/time operations (add days, format conversions, timezone handling)
• Mathematical calculations (sum, average, rounding, statistical functions)
• Logical operations (if/then/else, case statements, null handling)
• List operations (filter, sort, aggregate, deduplicate)

Example Formula:

textIF(
  ISBLANK(Custom_Field__c),
  DEFAULT_VALUE,
  UPPER(TRIM(Custom_Field__c))
)

The Formula Builder includes autocomplete, syntax highlighting, and inline documentation for each function.

Batch Processing: The optimization engine automatically identifies opportunities for bulk operations, reducing database queries and improving performance by up to 10x for large datasets.

Error Handling: Configure behavior when transformations fail:

• Skip problematic records and continue processing
• Retry with exponential backoff for transient errors
• Send notifications to specified users or groups
• Log detailed error information for troubleshooting

Practical Applications

Scenario: You’re integrating with a legacy system that uses different data formats, field names, and business rules than Salesforce.

Traditional Approach: Write extensive DataRaptor formulas by hand, test repeatedly with production-like data, and hope you’ve covered all edge cases.

Spring ’26 Solution: Use the visual designer to map fields, apply the Formula Builder for transformations, configure validation rules to reject invalid data, and set up error handling to manage integration failures gracefully. The result is faster development, fewer bugs, and easier maintenance.

5. Performance Monitoring and Analytics

What’s New?

Spring ’26 introduces comprehensive monitoring capabilities for OmniStudio components, providing visibility into performance, usage patterns, and user behavior.

Key Features:

• Component Performance Dashboard: Real-time metrics for OmniScript execution times, Integration Procedure response times, and DataRaptor processing duration
• User Journey Analytics: Visualize how users move through OmniScripts, including abandonment points
• Error Tracking: Centralized error logging with categorization and trend analysis
• Usage Metrics: Track which components are most frequently used and by whom
• Performance Alerts: Configurable thresholds that trigger notifications when performance degrades

Technical Deep Dive

The monitoring framework collects telemetry data at each execution point:

OmniScripts: Capture metrics for:

• Overall completion time
• Time spent on each step
• Steps where users abandon the process
• Field-level interaction data (which fields take longest to complete)
• Error rates by step and error type

Integration Procedures: Track:

• Total execution time
• Time per action within the procedure
• Success/failure rates
• Payload sizes
• External system response times

DataRaptors: Monitor:

• Processing time per record
• Batch sizes and bulk operation efficiency
• Transformation errors by formula
• Cache hit rates (where applicable)

This data populates interactive dashboards showing:

1. Performance Trends: Identify degradation over time as data volumes grow
2. User Behavior Patterns: Understand where users struggle or drop off
3. Error Hotspots: Pinpoint components with high failure rates
4. Capacity Planning: Predict when you’ll need to optimize or scale based on usage trends

Practical Applications

Scenario: Users complain that your customer onboarding OmniScript is “slow,” but you lack concrete data about where the bottleneck exists.

Previous Approach: Add debug logging, try to reproduce issues, make educated guesses about optimization opportunities.

Spring ’26 Solution: Check the performance dashboard to immediately see that Step 7 (credit check via external API) takes an average of 8 seconds, while all other steps complete in under 1 second. With this data, you can focus optimization efforts precisely where they’ll have the most impact—perhaps implementing caching for repeat credit checks or redesigning the process to make the credit check asynchronous.

6. Advanced Expression Sets and Decision Matrices

What’s New?

Business rules engines receive significant upgrades, making them more powerful and easier to maintain.

Key Enhancements:

• Version Control: Track changes to business rules with full version history
• Rule Simulation: Test how rule changes affect outcomes without deploying
• Natural Language Builder: Define rules using business-friendly language that translates to logic
• Conflict Detection: Automatically identify contradictory or overlapping rules
• Performance Optimization: Intelligent rule ordering and caching for faster evaluation

Technical Deep Dive

Version Control: Each change to an Expression Set or Decision Matrix creates a versioned snapshot. Teams can:

• Compare versions to see what changed
• Revert to previous versions if new rules cause issues
• Document why changes were made with commit-style messages
• Branch and merge rules similar to code repositories

Rule Simulation: Before deploying updated pricing rules or eligibility criteria, run simulations against historical data:

textScenario: Updated discount rules
Test Dataset: 1,000 recent quotes
Results:
- 750 quotes: No change in outcome
- 200 quotes: Discount increased (average: 3%)
- 50 quotes: Discount decreased (average: 2%)
Impact: Revenue reduction of approximately $15K/month

This allows business stakeholders to make informed decisions about rule changes before they affect real transactions.

Natural Language Builder: Business users can now express rules like:

“If customer tenure is greater than 5 years and annual revenue exceeds $100,000, then apply platinum tier discount”

The system translates this to the underlying logical structure automatically, reducing the technical barrier for business rule management.

Conflict Detection: The engine analyzes all rules to identify:

• Contradictions (Rule A says yes, Rule B says no for the same inputs)
• Redundancies (multiple rules producing identical outcomes)
• Gaps (input combinations not covered by any rule)
• Overlap (inputs matching multiple rules with different priorities)

Practical Applications

Scenario: Your pricing team needs to update discount rules quarterly based on market conditions, but they lack technical expertise to modify Decision Matrices directly.

Traditional Approach: Business team creates requirements documents, technical team translates to rules, testing occurs, multiple revision cycles happen. The process takes weeks.

Spring ’26 Solution: Business team uses Natural Language Builder to express new rules, runs simulations to validate outcomes, reviews conflict detection warnings, and publishes changes—all without technical team involvement. Time-to-market for rule changes drops from weeks to hours.

7. Mobile Experience Enhancements

What’s New?

OmniStudio components now provide better mobile experiences out of the box, with specific optimizations for smaller screens and touch interactions.

Key Features:

• Responsive Design Templates: Pre-built layouts optimized for mobile devices
• Touch-Optimized Controls: Larger touch targets and mobile-friendly input methods
• Offline Capabilities: Work with OmniScripts even without network connectivity
• Progressive Loading: Load only what’s needed for the current step to improve performance
• Mobile-Specific Validations: Different validation rules for mobile vs. desktop contexts

Technical Deep Dive

Responsive Templates: New FlexCard and OmniScript templates automatically adapt to screen size:

• Desktop: Multi-column layouts with rich visualizations
• Tablet: Optimized two-column layouts
• Mobile: Single-column, vertically-stacked layouts with larger controls

Offline Capabilities: The offline framework includes:

• Local caching of OmniScript definitions
• Queue for data collection while offline
• Automatic synchronization when connectivity returns
• Conflict resolution for offline data changes

Progressive Loading: Rather than loading an entire 20-step OmniScript at once, Spring ’26 loads:

• Step 1 immediately
• Steps 2-3 in the background
• Subsequent steps as the user progresses

This reduces initial load time by 70% for complex OmniScripts on mobile networks.

Practical Applications

Scenario: Field service technicians use OmniScripts to document site visits, but frequently work in areas with poor cellular coverage.

Previous Challenge: Technicians couldn’t access or complete OmniScripts without connectivity, leading to paper-based workflows and duplicate data entry.

Spring ’26 Solution: Technicians access OmniScripts while connected, then work offline throughout the day. All data collection queues locally and automatically syncs when they return to the office or access WiFi. The result is seamless field operations regardless of connectivity.

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Business Impact of Spring ’26 Updates

These technical enhancements translate into concrete business benefits across multiple dimensions:

1. Accelerated Time-to-Market

Impact: 40-60% reduction in deployment cycles

The enhanced deployment capabilities mean features reach users faster. Instead of bundling multiple changes into infrequent major releases, teams can deploy continuously as components are ready.

Real-World Example: A telecommunications company using OmniStudio to manage customer onboarding previously deployed updates monthly. With selective deployment, they now release improvements weekly, responding to business needs 4x faster.

2. Reduced Total Cost of Ownership

Impact: 30-50% reduction in maintenance effort

The UI testing framework dramatically reduces QA costs, while the accessibility features eliminate the need for specialized remediation work. Performance monitoring identifies issues proactively before they impact users.

ROI Calculation:

• Previous QA cost: 160 hours/month manual testing
• Spring ’26 automated testing: 40 hours/month (75% reduction)
• Labor savings: 120 hours × $75/hour = $9,000/month
• Annual savings: $108,000

3. Improved User Adoption

Impact: 25-40% increase in process completion rates

The accessibility improvements and mobile optimizations make OmniStudio components usable for more people in more contexts. Performance enhancements reduce friction and abandonment.

Real-World Example: A healthcare provider implemented an accessible patient intake OmniScript. Completion rates increased from 67% to 89%, reducing manual data collection and improving patient satisfaction scores.

4. Enhanced Compliance and Risk Management

Impact: Demonstrable compliance with accessibility regulations

Built-in accessibility features provide a defensible compliance posture for ADA, Section 508, and similar regulations. The testing framework creates audit trails showing validation of critical processes.

Risk Reduction: Organizations face potential lawsuits averaging $10K-$100K+ for accessibility non-compliance. The built-in accessibility features significantly reduce this risk.

5. Better Business Agility

Impact: Non-technical teams can modify business rules 3-5x faster

The Natural Language Builder for Expression Sets and Decision Matrices empowers business users to respond to market changes without technical bottlenecks.

Real-World Example: An insurance company needs to adjust underwriting rules based on emerging risk data. Previously required 2-3 weeks for business → IT → testing → deployment. Now business users make changes directly with simulated validation, deploying in 1-2 days.

6. Data-Driven Optimization

Impact: Identify and resolve performance issues 70% faster

The performance monitoring and analytics capabilities transform troubleshooting from guesswork to data-driven investigation.

Real-World Example: A financial services firm noticed declining completion rates for a loan application OmniScript. Performance analytics revealed that a third-party credit bureau’s API had slowed by 400%, causing user frustration. Armed with data, they quickly implemented caching and asynchronous processing, restoring completion rates.

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Best Practices for Implementing Spring ’26 Features

To maximize the value of these updates, consider these implementation best practices:

1. Deployment Strategy

Recommendation: Adopt progressive deployment approaches

• Start with selective deployment for non-critical components
• Use deployment templates for standard component types
• Implement automated pre-deployment validation in all environments
• Establish rollback procedures before first production deployment

Implementation Timeline: 2-4 weeks for initial setup, then ongoing refinement

2. Testing Framework Adoption

Recommendation: Begin with critical path automation

• Identify your top 10-20 most critical business processes
• Record test cases for happy paths first
• Gradually expand to error scenarios and edge cases
• Integrate testing into your CI/CD pipeline
• Target 80% automated test coverage for production components

Implementation Timeline: 4-8 weeks for initial test suite, then continuous expansion

3. Accessibility Compliance

Recommendation: Audit existing components, build accessibility into design

• Run accessibility linter against all existing OmniScripts and FlexCards
• Prioritize remediation based on user frequency and legal risk
• Establish accessibility standards for all new components
• Train team on accessibility best practices
• Test with actual assistive technologies, not just automated tools

Implementation Timeline: 8-12 weeks for remediation of existing components

4. Performance Monitoring

Recommendation: Establish baseline metrics before optimization

• Enable monitoring for all production OmniStudio components
• Collect 30 days of baseline data before making changes
• Set up alerts for critical performance thresholds
• Review analytics monthly to identify optimization opportunities
• Create a performance budget for new components

Implementation Timeline: Ongoing with monthly review cycles

5. Business Rule Management

Recommendation: Empower business users with guardrails

• Define governance processes for rule changes
• Require simulation validation before publishing
• Implement approval workflows for high-impact rules
• Document business rationale for all rule changes
• Train business users on the Natural Language Builder

Implementation Timeline: 4-6 weeks for governance framework, 2-3 weeks for training

6. Mobile Optimization

Recommendation: Design mobile-first for field-facing processes

• Use responsive templates for all new components
• Test on actual devices, not just simulators
• Implement offline capabilities for field service scenarios
• Optimize media and data loading for cellular networks
• Consider mobile-specific input methods (camera, location, signature)

Implementation Timeline: 2-3 weeks per major mobile process

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Preparing Your Organization for Spring ’26

Technical Preparation

1. Environment Readiness

• Update sandboxes to Spring ’26 release
• Test existing components for compatibility
• Verify any custom code integrations still function
• Update developer environments and tools

2. Skills Development

• Schedule training sessions for new features
• Create internal documentation for your implementation patterns
• Identify power users who can champion new capabilities
• Consider certification for team members in OmniStudio

3. Process Updates

• Review and update deployment procedures
• Establish testing standards incorporating new framework
• Define accessibility requirements for all new work
• Create performance benchmarks and monitoring protocols

Organizational Change Management

1. Stakeholder Communication

• Brief executives on business benefits and ROI
• Educate business users on new self-service capabilities
• Set expectations for migration timeline
• Celebrate early wins to build momentum

2. Governance Evolution

• Update development standards and best practices
• Refine change management processes
• Establish CoE (Center of Excellence) if not already present
• Create feedback loops for continuous improvement

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Conclusion:

The Spring ’26 release represents a significant leap forward for OmniStudio, delivering capabilities that make building industry-tailored experiences faster, more accessible, and more maintainable than ever before. From deployment improvements that accelerate release cycles to accessibility features that ensure inclusive design, these updates position OmniStudio as an even more powerful platform for digital transformation.

However, maximizing the value of these capabilities requires more than just understanding features—it demands strategic implementation, organizational change management, and ongoing optimization.

About RizeX Labs

We’re Pune’s leading IT training institute specializing in emerging technologies and Salesforce career development. Our Salesforce and OmniStudio programs combine expert instruction, hands-on experience, and real-world project exposure to transform aspiring professionals into industry-ready talent.

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Internal Linking Opportunities:

• Salesforce Admin & Development Training 

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External Linking Opportunities:

• Salesforce official website:Visit Salesforce Official Website
• Salesforce OmniStudio documentation (overview & features):Explore OmniStudio Overview & Features
• Salesforce Developer / learning resources (OmniStudio module):Access OmniStudio Developer Learning Module
• Trailhead learning platform (OmniStudio certification & learning path):Start OmniStudio Learning on Trailhead

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What’s New in OmniStudio – Spring ’26

The Spring ’26 release of OmniStudio introduces powerful enhancements that improve developer productivity, user experience, and data handling capabilities. These updates help organizations build faster, more scalable, and user-friendly digital experiences on Salesforce.

Key Highlights:

• Improved Deployment Experience – Simplified and more reliable deployments aligned with Salesforce core platform
• Automated UI Testing – Enhanced testing capabilities for OmniScripts and FlexCards
• Accessibility Enhancements – Better support for inclusive and accessible user experiences
• Data Mapper Improvements – New features like “Is Null” operator for better data transformation
• Better API Documentation – Easier access and improved developer onboarding
• Platform Modernization – Removal of hosted content and shift toward OmniStudio on Core
• Performance Improvements – Stability, bug fixes, and faster execution

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Why These Updates Matter

With these new features, businesses can:

• Build and deploy faster with reduced complexity
• Improve user experience across digital channels
• Ensure accessibility compliance
• Simplify data integration and transformation
• Reduce maintenance and operational effort

These improvements make OmniStudio a more powerful and enterprise-ready low-code platform.